External Micro-SD Adapter Upgrade Instructions.

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To complete the upgrade, you will need a 20mm carbide hole saw to drill through the aluminum box to mount the remote micro-SD housing.

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Before starting, it is best to remove the Unity controller to be able to work on it more easily.

First, you will want to locate the drill point on the top side of the box.  

There is a 3d printable bracket that can help with this, or use a ruler/measuring tape to mark the drill point.

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Make sure the box cover plate is removed so that you can see and verify there is clearance inside the box. 

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Next, drill the hole through the aluminum box, being very careful not to allow the bit to run inside the box.

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Once the hole is made, if needed, you can clean the edges with a deburring tool or razor knife if there are any sharp metal filings left.   

Very Important: Be sure to vacuum or blow out all of the aluminum chips so that they do not damage any of the components inside.

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Next, remove the micro-SD card from the housing on the board.  There are videos on YouTube showing how to do this.  See Here.

Next, install the remote micro-SD housing by passing the extension cable through the outside of the box and running the cable through the back nut.  Tighten the nut on the inside of the box, and you can rotate the housing on the outside to help with this.

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Now, align the tip end of the extension cable into the SD holder on the control board and close the hinged clamp. This can be a little tricky so be patient. 

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Now you can re-install the micro-SD into the new housing. 

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 Lastly, test the unit out by plugging the controller into the main power and Ethernet before re-mounting the control box on the filtration unit, in case you need to re-seat the extension on the board. Once you verify that the controller and new SD adapter are working correctly, you can reinstall the Unity controller onto the filtration unit.

Downloads

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Flow Switch (Disabled) Error Message troubleshooting and fixing

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This is the tech details to address when you have a flow switch error.  

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When the error is "NO FLOW DETECTED" that indicates that the pump is running but water is not flowing through the system and pressing the flow switch into the "ON" position.  

This could indicate that the saline solution has crystalized and is not allowing water flow, the water level could be low and the pump sucked in air and is air-locked/cavitated, a foreign object is blocking the flow,  or the flow switch is broken in the "OFF" position. 

Additionally, this error can occur if you turn off the "pump override switch" on the Unity control box when changing filters or during servicing. *See Picture Below* 

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The tank will go into the disabled state and shut down to protect the pump, heater, and UV from staying on and damaging the components.

Power cycling the tank/filtration unit will clear the error. 

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When the error is "FLOW DETECTED WHILE PUMP OFF" it indicates that the flow switch is either stuck or broken in the "ON" position when the pump is not running. 

The filtration/tank will shut down to protect the heater from boiling the water and possibly catching fire and/or causing the UV bulbs to stay on and damage the o-ring seals which can cause leaking in the UV/Ozone unit.

Power cycling the tank/filtration unit will clear the error.  When the tank re-boots it will first look at the flow switch position and if it still sees that the flow switch is in the "ON" position it will immediately go back into the disabled state. 

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In both instances, you can bypass the error immediately with the flow bypass button. 

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Unity Control 3.7.1 Software and Firmware

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This is the latest release of the Unity Float Control Software 

Unity Version 3.7.1 

Included and required are matching firmware files 

Float_Ctrl_v3_5_6

You will need to install the new Unity version and then update each tank with the new firmware files. 

https://www.youtube.com/watch?v=XNTyMKhU2_s

Change Log:

This build includes software monitoring of the flow switch in both the open and closed positions and will stop the filtration system if the flow is not reading while the pump is running after 10 seconds. 

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Additionally, if the flow is stuck in the "on" position while the pump is off it will alert and let you know that the flow switch is defective. WARNING : It is very important to not use the pump override switch while the flow switch is stuck in the on position.  This could lead to the UV bulbs overheating their O-rings causing a leak as well as the inline heater staying on and burning up.  The idle heating of the water should be switched over to the in-tank heaters immediately with the "Pump Schedule Enabled" setting to prevent the main heater from turning on in addition to unplugging the main inline heater from the control box until the flow switch is replaced with a new one. 

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An alert will be displayed on the software along with a Flow Bypass button to turn the pump back on for a period of 2 hours.  

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To reset the alert back to normal just power cycle the control box system. 

Additionally, there is now a "Temperature Offset" setting in the Advanced Config screen to adjust the temperature display and match the actual solution temperature.  This is just a display change and does not change the temperature set points. 

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Lighting profiles have been updated with standard RGB colors as well as brighter options. 

Downloads

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Updated Lighting Profiles

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These are the updated lighting profiles for download.  

Copy them to the lighting profiles folder inside of the Unity install folder

Downloads

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Tank Weight Calculations

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  Evolution Float Pod Revolution Float Orb Standard Quest Suite Deluxe Quest Suite
Calculations in pounds        
         
         
Tank Weight (empty) 450 450 500 650
         
Water Weight (Gallons) 155 165 160 245
(8.34lbs X Gallon) 1292.7 1376.1 1334.4 2043.3
         
Salt Weight 1100 1150 1000 1400
         
Floater Weight 250 250 250 250
         
Total Weight 3092.7 3226.1 3084.4 4343.3
         
         
Tank Footprint (sq.ft.) 44.32 46.25 36.55 52.28
         
lbs. Per sq. ft. 69.78113718 69.75351351 84.38850889 83.07765876

Downloads

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Latest Software Files.

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The current software version is 3.6.10 and can be downloaded from the link below. 

Unity_3.6.10_installer.exe

Additionally the "SD CARD CORE FILES" can be downloaded, extracted, and copied to a blank microSD card for replacing the MicroSD card in case of corruption. 

Included are the stock Messages folder MP3 files, enet.cfg file, and the float control .bin and .info files.  

SD_CARD_CORE_FILES

Music track files would need to be copied separately. 

See videos for removing and reinstalling the MicroSD card from the Unity Control box. 

Removing the MicroSD card.

 Reinstalling the MicroSD card.

Still need help?

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Tank Filling Guide

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Superior Float Tanks Pod/Room Filling Guide

Newly Installed Tank:

  • Once your newly installed float tank is plumbed and can be filled with salt and water there are two options:
  • Fill the unit with water to the fill line indicator on the skimmer. While filling, spray all the ceiling and walls with a hose. Cut the power on to the filtration unit (pump override switch) as well as the software (see below for instructions on software). Run the unit with just water. This is to ensure that there are no leaks. After one hour, check all your pipes, joints and connections for any leaks on the filtration unit and plumbing. If you have a leak, most likely it’s a loose fitting. If it’s in the plumbing, the pipe should be re-glued before adding salt. Once it is verified that there are no leaks, you will remove a little more than half the water in the tank.

At this point you will add the salt (amount of salt charted below). You will want to use a blanket or sheet on the threshold of the tank as the coloring on the bags of salt may rub off onto the white gel coat fiberglass. Place bag on the blanket on the edge of the tank, and use a utility knife or scissors to cut the top of the bag and gently pour into the tank. Watch out for splashing. 

  • Option two is like the above but you are skipping the water test and starting with the salt into an empty tank (must be confident in your plumbing). Use a blanket on the threshold and pour the bags of salt into the tank. Once you have all the salt in, use a hose and add water. Remember to spray the ceiling and walls. The salt will move and dissolve as you add water; it will be under the water by the time you get to the fill line. Once completely filled, cut on the power and software and run the filtration unit. Check for leaks in the plumbing while running for the first hour, tighten or fix if needed.
  • After the salt and water have been added and the unit is running it can take up to 8 hours (overnight) to fully dissolve the water and heat up. You may find a small amount of salt still in the middle of the tank. Use a brush to mix the small amount of salt while the filtration is on and it will dissolve. After all the salt has been dissolved, use a hydrometer to measure the salinity of the salt. You are looking for anything in the range of 1.265 – 1.285. If below 1.265, add salt as needed, if greater than 1.285, remove five gallons at a time and add fresh water to lower the salinity. It is common to see a brown line where the water meets the air on side of the tank (scum line). This line is from impurities in the municipal water and/or salt. Use a soft bristle brush while the filtration is off to scrub clean. You will also want to change the filter one day after the initial filling, this will be one of the most dirty filter changes you do, due to the impurities in the water and salt. Once your unit reaches temperature and you have the correct amount of salinity you are ready to start floating. 

Already Installed Unit:

  • If you have a previously installed unit that was drained or is currently off, follow these instructions below. 
  • If your unit has been drained and you are ready to reopen the unit, it is a good idea to buff  and clean the unit before adding water. You can use a soft pad buffer that you would use on a car and wax to gently go over the inside and outside of the tank. The area mostly likely to benefit from this is the scum line (where the water meets the air on the walls). Once you have cleaned the unit to your liking you can follow the instructions above in option 2. 
  • If you already have saltwater in your tank the first thing you will want to do is add water or pull water out (it is advised to overfill the unit when not in use for short term so you may have more water than needed). Once you have your water to the fill line indicator you will want to take a hydrometer reading, you may need to add salt or replace salt water with fresh. You are aiming for anything in the range of 1.265 – 1.285. Once your water level and salinity is correct, you can power on the unit and software to start the filtration. It should take less than eight hours for the unit to warm up to temp (93 degrees fahrenheit).

If your unit has salt crystals on the water surface and once you cut the pump on it is not flowing correctly, you may have over salted. Check your hydrometer readings and follow the instructions below. 

Computer and Filtration Unit:

  • Once you have fully installed your filtration unit and connected all the plumbing and wires it is ready to be turned on. You will want to add the water before you cut it on for the first time. It is best to cut the pump override switch off (down position switch on the side with nothing else) before you begin. Next, cut the power switch on. You should see it light up green (newer models) as well as the power cord lit up, this lets us know we are getting power. If no lights on the cord or switch, check your breaker (Need to be a 220 GFCI breaker). You will want to look into the tank as soon as you cut the power switch on, you should see the main LED light cut on then off. This lets us know you have the unit connected correctly. Now you can advance to connecting with the software.
  • The software can be downloaded from our web site under the tab “control system” (https://www.superiorfloattanks.com/control-system). You will need a Windows computer for it to run. Once the software is installed and open for the first time you will need to check both boxes for the firewall so it can work correctly. If this is not checked the first time, you will have to go under firewall app permissions to change. Once the program is downloaded and installed you will want to click on system configuration on the top right hand side. Under system configuration, you can rename the units and change the pictures if desired. 
  • To connect the tanks you will click on the rectangle with the drop down menu, if you are connected correctly (Filtration unit to Router to computer) you will see an IP address (series of numbers). Highlight the # and it will populate the box to the left of it, and then toggle on the unit with the toggle switch. If you do not see an IP address in the drop down, cut off the software, and cycle the power to the filtration unit by cutting the power switch off for 10 sec. then back on, followed by the software and the system configuration screen. 
  • Once you are fully connected you will want to go back to the filtration unit. You will be ready to turn the unit on with the pump override switch at this point. If you did not turn the pump override switch off before this point, the unit will start running as soon as it’s connected, it is best to be there when it turns on, so use the override switch. The unit will be under temperature and ready to cut on as soon as the override switch is flipped. Most units are self primed, so the water will fully cycle through the unit, if it does not, you may need to cut the pump override switch back off and open the filter lid and possibly back fill with a hose in some cases. The water will take up to eight hours to heat up, always check for leaks if it’s the first time running water.

Storing the Tank for short term

  • If you will be closing down the unit for the short term you have two options, if you are doing long term please follow option two.
  • This option requires checking on the unit at least once every four or five days. You will want to overfill the unit with water to the top of the skimmer lines (two vertical grills, not the top of the skimmer). Once you have filled the lines to the top of the two middle grill openings, you will run a cleaning cycle. This will dilute the water in the tank and the pipes of the filtration unit. Once the cycle is over, you can cut off the unit or lower the temperature. We recommend cutting off the unit, for less power consumption. Make sure you close the lid or door before you leave. The extra water diluted will ensure you do not over salt the tank. You will want to visit the unit to top off with water after 4 or 5 days. You should have some evaporation, you will need to re-top off the water to the top of the skimmer grills. You will not need to cut the unit on and run the filtration unit as there should be little evaporation in the filtration pipes at this point. It is good practice to clean the tank when you top the unit with water. When you are ready to reopen, follow the instructions above, you may have to remove water if not timed correctly. Add salt as needed once at the proper water level. 
  • Option 2 is for longer term but can be used for short term as well. You will want to remove all the saltwater with a submersible pump. You can keep the salt water in a baby pool or multiple clean trash cans (plan accordingly as they get heavy fast). Once the water is removed, you will want to flush the filtration system with a hose. Hose water into the tube at the top of the filter housing that goes to the pump, this water will make its way back into the tank. Next, you will hose water straight down into the filter housing, this water will clean out and dilute water throughout the system and make its way back into the tank as well. You will use the submersible pump to get the last bit of water out of the tank again. You may use rags or sponges to get the very least bit of water out. If you are moving the unit to long term storage you can use a shop vac. to remove the remaining water out of the filtration unit. Undo your ball valves at the pump and outlet arm; put the vacuum up to the units. If you’re storing your solution in a separate container, remember it can re-crystallize in those containers, and you will have to add water again, this is caused be evaporation. You can fill with hot water before adding back to the unit to help dissolve once ready to reopen the unit. 

Over Salting the Unit:

  • Over salting is a term when the salinity goes beyond the normal levels (1.265 - 1.285) and the salt forms into crystals. This can form from two factors. 1. Adding too much salt to the water (Always use a hydrometer before adding salt). 2. The most common is letting the water evaporate. This is where the water evaporates and leaves the salt, which will increase the salinity of the unit till it reverts back to crystal. It has little to do with the temperature of the water and is typically seen from inside the unit. The crystals typically form at the lowest point and work up from there. If left to the extreme levels it will block the intake and outtake lines causing a full blockage of the water flow. Any time the pump is on and no water is flowing, cut the pump override switch to cut the pump off. If left on, you can burn out and ruin your pump. 
  • If you suspect your system of being over salted, take a hydrometer reading first and add water to the tank if needed. You can remove the filter lid and use a hose to back fill the system. 1. Fill the system from the tube that goes to the pump from the top of the filter. If the water backs up above the pump and overfills into the filter this indicates you have a blockage in the line to the pump. 2. Use the hose straight down into the filter housing (best to remove the filter bag and basket) it may take a minute but the water should make its way into the tank, unless there is a blockage, then it will fill the filter housing. Cut off before it overfills. The added fresh water will help dilute the salt, keep adding if it goes down but make sure not to overfill the tank where the water should come out. Once filled, try turning the unit on again and see if you have flow. If there is still no flow, you will have to take more of the unit and plumbing lines apart, easier done on a pod then a room. 
  • In extreme cases where the filter has been filled and there is no water moving through the filter from the filter housings, and you have disassembled as much of your unit as you can, you can follow the next step. We sell a repair plug kit, that can plug the skimmer and jet holes, you will need this kit in this case. You will plug one skimmer and one jet, then use the pump disable control on the software to utilize the under tank heaters so you can warm the solution in the tank. Once the water is at temp and salinity is not over the limit, you can use a submersible pump to cycle the warm water in the tank through a hose into the skimmer or jet hole as far as the hose can reach. This will pump warm diluted water far into the pipes in an effort to dissolve the salt blockage. 

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Saltwater Storage

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Float Tank Storage Supervised and Unsupervised

Supervised - If you would like to keep the float solution in the tank, but will not be floating people, begin by filling the tank up to the top of the intake grate. You can tell by the water level being at the height of the tallest finger on the intake grate. Once you have filled to this level, run your filtration unit for 10 minutes to continue the dilution process. Do not let the water level go beneath the normal indicator groove on the small finger of the intake grate.

You may now cut power to the tank as long as you will return every 2-4 days to check the cleanliness and water level. Your float solution should partly evaporate in these 2-4 days, so you will top off the tank up to the proper storage level when you check back, every time. Do not add salt. You can lower your temperature to 71-73 degrees with a variance of +/- 2 or 3. Remember, temperature has nothing to do with salinity for our purposes. Only when water evaporates does the salt level go up, which could make the salt recrystallize.

Unsupervised -  If you are not planning on being operational and want to leave the equipment unsupervised, we usually recommend you draining your entire float solution and storing it in a separate container. This would also be a good time to do a deep cleaning inside the tanks.

You can successfully restore stored float solution by running multiple filtration cycles once you put the solution back in the tank. 

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Connection Issues

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When having a lost connection, make sure all hardwiring is secured, turned on, and connected. If still getting a connection lost signal, take the following steps:

1. Turn off the Unity program
2. You can also turn off your router
3. On the white control box on the filtration unit, turn off your power for 10 seconds and cut it back on. (This is the horizontal switch on the side where everything plugs in)
4. Once it's back on, look inside your tank to see if the main light is on. If the main light does not come on check the breaker
5. Turn the router back on
6. Reopen Unity
7. If you don't automatically connect, click on system configuration
8. Toggle off the unit, then click on the rectangle drop box to see if you have an IP address.
9. Click on the IP address, and toggle back on the unit.

If you perform the above operations, and you still do not connect: You will look at your firewall (It is listed as Float First, and both boxes should be checked under apps firewall). If you delete the Float First section from the firewall, when you reopen the software it will pop up again with the firewall settings, you will need to check both boxes.

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Salt Loading Guide

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Once your tank is properly connected, both plumbed and electrically, you can begin loading your 100% Epsom Salt (Magnesium Sulphate). Ensure that the pump does not run without water going through it. 

First, place a material over the threshold of your tanks tub. A rug, blanket, or something to protect the gel-coat of the tank will prevent any scuffing to the finish. Then, you can place each bag of salt on the material on the tub, and cut the bag open on the section which is hanging over the inside of the tank. You can gently knock the pieces of salt loose into the tank. Repeat until 100% of the correct amount of salt is loaded. You will need approximately 1000 pounds for the Evolution Pod, Standard Suite, and Orb, and around 1400-1500 pounds for the Deluxe Suite. 

Next, load clean water into the tank on top of the salt. Fill all the way to the indicator groove on the small finger of the skimmer (About 10 inches). Once the water is at the correct level, you may then turn on the filtration unit to steadily heat the water and mix the solution. 

Take a hydrometer reading to make sure you have the correct amount of salt. 

You will maintain a salinity level of 1.26 - 1285 on your hydrometer. This is called specific gravity. 

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Micro-SD Card removal and re-programming

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The following are the details on removing the Micro-SD card, re-programming, and replacing the card.  

This first video shows how to unlock the SD card clamp so the card can be removed from the control board. 

You can use the Micro-SD to SD card adapter if needed to insert into your reader.  

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Lastly, this video shows how to re-install the SD card onto the board and then secure the clamp. 

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